After-sales Service
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(1), the nationwide warranty
Implement nationwide joint guarantee and national standard three-guarantee service. In the event of a failure within the scope of the Three Guarantees, the original warranty certificate and purchase invoice can be returned to authorized outlets for return service.
The three guarantees services are as follows:
Consumers can choose to return, exchange or repair the goods within 7 days from the date of sale. Consumers can choose to exchange or repair the goods within 15 days from the date of sale. Consumers can choose to repair the product within 1 year from the date of sale. The following situations are not within the scope of the Three Guarantees:
The validity period of the three packs is exceeded
There is no valid three guarantee certificate and invoice.
The content on the invoice is inconsistent with the physical product identification or altered.
Damage caused by failure to use, maintain, and maintain in accordance with the requirements of the product manual (man-made damage).
(2), warranty instructions
If your accessories have quality problems, please call the service hotline, and the local repair station will provide on-site service within 24 hours (except for special circumstances).
Our company will provide free maintenance services when quality problems occur during normal use of your accessories.
In the following cases, you can choose the paid services provided by our company.
For each repair, the person in charge of the customer service center will check whether the product model and serial number on the invoice and warranty certificate match the actual product. Please ask for a written certificate from the dealer when you make a purchase to ensure that the dealer fulfills your additional promise.